Summary:
ERP Software Development for a Mexican Based Pharmacy Chain
Client
NDA Protected Client
Mexico | 50+ employees
The company uses a B2C business model, selling both inside supermarkets and in its own pharmacies.
Request background
Software solution from scratch
Our team was tasked with crafting a custom software solution for pharmacy logistics, designed from the ground up. This solution seamlessly integrates across-platforms. Furthermore, to enhance customer experience, we incorporated a feature that enables video chatting between pharmacy employees and clients.
Challenge
Combating the problems
Our client encountered challenges in locating specialists with sufficient experience to create a real-time, failure-proof pharmacy ERP software solution. Additionally, there were significant integration issues with third-party platforms such as Chrome and WebRTC, further complicating the development process and not accommodating to the complexity complex operations & logistics.
Goals
- Design and implementation of a real-time solution.
- Seamless integration of third-party tools to enhance functionality.
Solution
Our development steps
ReactJS, NodeJS, PHP, AWS
1+ years
5 specialists
Our pharmacy custom software solution was meticulously crafted from the ground up, undergoing rigorous testing on both virtual and real devices. Prior to its development, our Research and Development Department conducted an in-depth study of the case, resulting in the groundbreaking integration of real-time video conferencing capabilities through the terminal, facilitated by WebRTC technology.
Outcome
Great implementation of a big idea
- Profitability soared by an impressive 60%.
- Video chatting solutions resulted in a remarkable 54% increase in customer loyalty.
- Sales figures experienced a substantial 47% growth.